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Universe CareSupport Services

About Us

Small, Personal and Here for You

Universe Care is a compassionate, multilingual support service helping people across Brisbane maintain independence, confidence and connection in everyday life.
Get in Touch Our Services
An older man and a support worker smiling as they pot herbs together

Our Story

Care That Feels Like Community

Universe Care was created with a simple belief: everyone deserves support that respects who they are, how they like to live and what matters most to them.

As a small service, we keep things personal. We take time to get to know each person, listen carefully and work alongside them — never rushing, never taking over. Our team is multilingual, so conversations can feel comfortable and natural.

Whether you're living with disability, getting older, or simply need a reliable helping hand, we're here to make everyday life a little easier.

A group enjoying a community painting class, supported by a friendly support worker

What Guides Us

Our Values

Three principles shape every visit, every conversation and every support arrangement.

  • Personalised Support

    Every person is different. Support is shaped around your routines, preferences and the goals that matter to you.

  • Independence & Dignity

    We work alongside you, never over you — encouraging choice, confidence and doing things your way.

  • Connection & Community

    Staying connected to people, places and interests is at the heart of a full and happy life.

An older man with a walking stick strolling and chatting with a support worker along a riverside pathA woman using a wheelchair laughing during a community painting class with a support worker

Why Choose Universe Care?

Care That's Personal, Support You Can Trust

We're a small, personal service — which means you get to know us, and we get to know you.

  • Individual-focused care

    You're a person, not a schedule. We take time to understand what matters to you.

  • Multilingual communication

    We speak Macedonian, Arabic, Bosnian, Serbian, Croatian, Albanian, Bulgarian, Turkish and more.

  • Flexible and personalised services

    Support that adapts as your needs, routines and goals change.

  • Respect, dignity and independence

    Your choices lead. We support you to do as much as you'd like, your way.

  • Friendly community-focused approach

    Local, warm and down-to-earth — we love helping people stay connected.

  • Support tailored to everyday needs

    From the weekly shop to a walk in the park, we help with real, everyday life.

Support in Your Language

Our multilingual team can communicate in a range of languages, so conversations feel comfortable and natural.

  • English
  • Macedonian
  • Arabic
  • Bosnian
  • Serbian
  • Croatian
  • Albanian
  • Bulgarian
  • Turkish
  • + other languages available

Need another language? Ask us and we'll let you know what's possible.

Our Approach

Getting Started Is Simple

No complicated paperwork to begin with — just a friendly conversation about what would help.
  1. 01

    Get in Touch

    Tell us what kind of support you're looking for using our simple enquiry form.

  2. 02

    Let's Talk

    We'll discuss your needs, preferences and availability — no pressure, no jargon.

  3. 03

    Personalised Support

    Together, we'll explore a suitable support arrangement that works for you.

Let's Make Everyday Life a Little Easier

Looking for compassionate, personalised support for yourself or someone you care about? We'd love to hear from you.

Contact Universe Care